Iron Data’s proven implementation methodology guarantees a quick and seamless transition regardless of whether you’re coming from an “in-house” or outsourced environment.
Iron Data has performed over 600 successful implementations. Based on our vast experience, we have found the following to be the key success factors:
- Customization - No “cookie cutter” approach here. Each implementation is customized to fit your unique business requirements.
- Formalized Project Management Plan - During implementation we will document your project plan. After implementation your Customer Requirement Manual will continually be updated to accurately reflect the steps necessary to manage your account.
- Personal Visits to Client Site - ‘face to face’ meetings are always preferred, given that it ensures that all parties are on the same page relative to the deliverables
- Scheduled Team Meetings - Regardless of frequency (daily, twice/week or weekly), it has proven critical that combined Team calls are scheduled and adhered.
- Unparalleled Customer Service - Your implementation team is committed to delivering what you’ve asked for when you need it.
The Implementation process is comprised of following tasks over an average six to eight week timeframe:
- Determine Coding Requirements and built costing architecture
- Determine Accounts Payable Remittance File (APRF) Requirements
- Determine & Set Up Payment Rules
- Establish Processing Calendar
- Finalize Contracted Carrier List
- Analyze, convert and load contracts
- Configure EDI interfaces (billing/carrier/ERP)
- Test coding and interfaces
- Establish KPI and reporting set up
- Go live
- Training